Shipping policy

Shipping & Handling Policy

Thank you for shopping with us. Please review our Shipping & Handling Policy carefully before placing an order. By completing a purchase, you acknowledge and agree to the terms outlined below.

 

 

Order Processing Time

All orders are processed within 1–2 business days, excluding weekends and holidays. Processing time refers to the period during which your order is prepared, packaged, and handed off to the shipping carrier. Processing time is separate from shipping time.

Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.

 

 

Shipping Rates & Insurance

All shipments include insured shipping and handling.

United States Shipping

  • Orders under $70:
     $8.99 – Insured Shipping & Handling

  • Orders $70 or more:
     FREE – Insured Shipping & Handling

International Shipping (Outside the USA)

  • Orders under $70:
     $12.99 – INTL Insured Shipping & Handling

  • Orders $70 or more:
     FREE – INTL Insured Shipping & Handling

Shipping fees, where applicable, are non-refundable once an order has been processed and shipped.

 

 

Estimated Delivery Times

Delivery times are estimates and begin after order processing. Actual delivery times may vary.

  • United States:
     2–5 business days

  • International:
     7–10 business days

Delivery timelines are not guaranteed and may be impacted by factors outside of our control, including but not limited to carrier delays, customs clearance, weather conditions, or service disruptions.

 

 

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

We are not responsible for delays caused by customs inspections or clearance procedures.

 

 

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout. We are not liable for delays, losses, or non-delivery resulting from incorrect, incomplete, or undeliverable addresses.

Orders returned due to address errors may be subject to additional shipping fees before reshipment.

 

 

Lost, Stolen, or Damaged Packages

All orders are shipped with insured shipping. If a package is lost or damaged in transit, please contact us within 7 days of the marked delivery date so we may assist with an investigation or insurance claim.

We are not responsible for packages marked as “delivered” by the carrier but reported as missing due to theft or unsecured delivery locations.

 

 

Carrier Responsibility & Liability

Once an order has been shipped and transferred to the carrier, responsibility for delivery lies with the shipping provider. We are not liable for delays, losses, or damages caused by the carrier after dispatch, except as covered under shipping insurance policies.

 

 

Policy Updates

We reserve the right to update or modify this Shipping & Handling Policy at any time without prior notice. Changes will take effect immediately upon posting to this page.